Vietnam tops the world in growth of mobile payment users


The number of Vietnamese people making mobile payments in stores is growing fastest, according to a survey by PcW.

The survey shows that the percentage of consumers using such services in-store increased by 24 percentage points to 61% in 2019.

Meanwhile, in the Middle East, the percentage grew by 20 percentage points, to 45% and 34% of consumer paid for purchases using mobile payment in-store, up from 24% a year earlier.

The findings confirm that smartphones have become to go-to technology for online shopping, with 24% of global sample using a mobile phone to shop at least weekly, compared with 23% using a PC and 16% using a tablet.

As consumers become more familiar with and trusting of digital technology, they are going online for other services too. About 51% of the survey respondents paid bills and invoices online in 2018.

Many younger consumers also go to online sources first for news and current affairs and 39% of them said they go directly to social media for information, compared with 25% overall.

Source: / VGP

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